The Client Service Unit receive, register, respond and resolve complaints from the general public about services, rendered by the Assembly. The Unit maintains a register of all complaints received including those relating to Fraud and Corruption (F & C). The Unit also prepares annual reports on grievances handled by the Assembly.
The Client Service Unit forwards complaints relating to F & C to the Public Relation and Complaints Committee (PRCC). The Head of the Unit follows up and gets feedbacks on responses of complaints.
What To Do When Things Go Wrong
If you are not satisfied with the service that you have received please contact the Client Service Unit of EKMA. You can also write, phone or call personally to:
THE OFFICER – IN – CHARGE
CLIENT SERVICE UNIT
EKMA HEAD OFFICE
P.O. MC 726, TAKORADI
Tel No: +233-31– 2292486